Experience the Rush!
Where Every Spin Counts.
For a reliable experience, it is important to keep things clear and organised. This page goes over each important point, with a focus on responsible participation, keeping your account safe, using $ for financial transactions, and making sure that all registered players from Canada have a fair experience.
All applicants must give correct personal information, prove their age, and agree to have their identity checked again and again. You can only open an account if you are of legal age in Canada. You can't register more than once; each person can only have one profile.
When you deposit or withdraw $, you must use secure payment methods that are registered in your name. There are minimum and maximum transaction limits for $, and completed requests go through a verification process to make sure the balance stays accurate. For easy money management, stick to the deadlines and limits listed in your account section.
It is against the rules to try to manipulate or exploit any type of game. Regular behaviour checks make sure that everyone follows the rules of fair play. If you break the rules, you might lose access right away or have your profile permanently closed.
Current data protection laws protect personal information and only use it to provide services, keep accounts safe, and handle $ operations. All interactions and records are private, unless the government needs them. Before you make your first deposit in $, read and agree to these official rules for a safe and well-organised space for Canadian participants.
All Canadian participants must fill out the account creation form with correct and up-to-date personal information. The application asks for the following:
Required Information | Description |
---|---|
Legal Full Name | No abbreviations are allowed; it must be entered exactly as it is on government documents. |
Birthdate | Used to make sure that the minimum legal age requirements in Canada are met. |
Home Address | The address on your utility bill or other official proof of address must match your home address. |
How to Get in Touch | You need a mobile phone and an email address to get account security alerts and verify your identity. |
Currency of Choice | Choose $ or any other option that works for deposits and withdrawals. |
Identity verification begins after you sign up. Participants are asked to send in supporting documents through a secure portal. Files that are accepted are:
It usually takes up to 48 hours to verify. During this time, deposits may be accepted, but any withdrawal of $ will stay pending until all steps are finished. If you give false or out-of-date information, your account may be restricted, closed, and your balance in $ may be lost if fraud is found. If any of your personal information changes, make sure to update it right away through the user dashboard to keep access. If you need help with paperwork or checking the status of something, please contact dedicated support.
Customers from Canadian can add money to their $ balance using a number of secure payment methods. To add money, log in, go to the cashier, and choose the method you want. Under Canada financial law, all transactions must be checked.
Ways to pay:
There are minimum and maximum transaction limits for each method. For the right thresholds, look at the cashier page. Only payment sources that are in the account holder's name are allowed. Canada laws say that third-party deposits are not allowed at all. The money is available once it is confirmed. If you don't see the payment within the usual time frame, get in touch with customer service and send them a screenshot or receipt of the transaction. Pick the easiest way to get fast, reliable funding and make the most of Canadian payment solutions that are made just for you.
Account holders must have successfully completed identity verification as required by Canada regulations before they can ask $ to remove any funds. Profiles that have been verified and are in good standing are the only ones that can ask for withdrawals. Before you can cash out, you must meet any outstanding bonuses or wagering requirements.
Make sure the recipient's information is correct and matches the verified identity of the account owner. If it doesn't, the transaction may be delayed or cancelled. Unless the compliance team makes other arrangements, funds must always be withdrawn to places where deposits were made. If you are a Canadian-based participant and want to cash out smoothly, talk to your financial provider about any restrictions on $ transfers on the receiving side. All payouts are in $, and banks that receive payments in other currencies may charge conversion fees.
Are you ready to take out money? Visit the payment section in your profile, review eligible options, and submit your request. Contact the finance support team for tailored assistance if you encounter any issues.
Canadian customers’ confidence in slot spins, card deals, and all outcomes relies on strict technical and regulatory controls. Every game operates with a certified random number generator (RNG), ensuring unpredictable and unbiased results on each round. All RNG software is tested by third-party labs that have been approved by the government of Canada. To stay in line with the law, certificates are renewed every so often. Publishing return-to-player (RTP) percentages for each title keeps things clear. The RTP number is in the game descriptions, and it shows the theoretical payout ratio over millions of sessions. Game logs and bet histories are retained for a minimum period as required under Canada law. Players with account access can review personal wagering data on request. Payout tables and win combinations are clearly displayed in each game interface. Unless specified or restricted by bonus conditions, all winnings are credited immediately to the player’s balance in $. Games with progressive jackpots change the prize pools in real time. Jackpot contributions are taken out of bets in a clear way, and the current totals are shown before you play. The same rules for processing withdrawals apply to payout transactions for both regular and jackpot wins. There are no extra fees for handling. When a technical problem stops play, any bets that haven't been settled are cancelled, and the affected balances in $ are automatically restored. To follow local Canadian rules, the fairness mechanisms, such as RNG algorithms and payout distribution, are always being checked. Players with concerns have recourse to independent dispute resolution as outlined in the account agreement.
All customers are expected to maintain a respectful atmosphere when participating in live chat functions. You can't use personal attacks, racist comments, too much swearing, or harassment when you talk to someone. Don't send the same message over and over or use all caps in the chat. This makes conversations harder to follow and could get you banned. It is against the rules to promote other websites, share personal information, or try to get people to pay you or send you money.
Moderation is applied to ensure player protection and compliance. Violations include, but are not limited to, the following:
Staff reserve the right to mute, remove, or ban accounts exhibiting these behaviors. If you break the rules too many times, you may lose your balance in $ and be permanently banned. If you have a problem or want to report bad behaviour, please only use official channels to contact customer support. Every Canadian player should help make the account holder's environment safe and fun for everyone.
One of the most important things we do is keep a balanced approach to interactive entertainment. Our platform has a set of strong tools that are only available to Canadian participants to keep an eye on and control their engagement. All registered profiles can access special modules like deposit limits, session limits, and time-outs. These modules let each player set their own activity levels based on their own preferences and spending plans. For example, a customer may choose to set daily, weekly, or monthly deposit limits in $. Once these limits are reached, the ability to fund accounts is immediately restricted, with no exceptions.
People who want to take a break from betting can turn on a self-exclusion feature directly from their personal dashboard. Self-imposed exclusion options range from 24 hours to permanently closing your account. Once started, the account is locked for the chosen amount of time, and any money that is still owed in $ stays safe and can be withdrawn after verification. People who try to reopen an account or make a new one during the chosen exclusion period are always blocked, which makes sure that the chosen restriction is followed. Email confirmation provides details of the status and duration of exclusion for user clarity.
Our infrastructure links to organisations specializing in gambling moderation and addiction prevention. Links to independent help lines, counseling resources, and practical self-assessment tools are located within the Responsible Play section of every account. These resources allow Canadian players to objectively evaluate their activity and seek immediate guidance, if necessary, with confidential support in Canada recognized languages. If support with deposit habits or time management is required, customers may contact our trained team via live chat or email for personalized advice regarding setting restrictions or activating exclusions. You can ask for immediate action, and the changes will show up on the account dashboard right away.
A structured dispute process handles any disagreements between players about transactions, bonuses, or account management. You have 30 days from the time the problem happened to file a complaint using the special complaint form on your account dashboard. To speed up the investigation, please include relevant screenshots, transaction IDs, and a full description.
Upon receipt, support staff will acknowledge each case within 24 hours and begin verification. Most escalations are reviewed and resolved within 72 hours. If more paperwork is needed, communication will continue through the registered email. If you use a third-party payment processor or game provider, the time it takes to resolve issues may be different.
There are several official ways to get help 24 hours a day, 7 days a week:
Account holders should not share private information, like their login information, when they talk to each other. For concerns regarding withdrawals, delays in $ payments, or technical difficulties with the platform, reference your account number and issue date for prompt attention. If a mutual solution is not reached, unresolved disputes may be referred to the independent Alternative Dispute Resolution (ADR) entity listed on the “About” page, compliant with Canada gambling authority recommendations. Players should check the support section often for news about new ways to get in touch and changes to procedures that affect Canadian residents.
Bonus
for first deposit
1000CAD + 250 FS